Terms & Conditions

Effective October 8th, 2026

Welcome to Purra MedSpa. These Terms & Conditions apply when you visit purramedspa.com, book an appointment, receive services, buy products, or communicate with us. By doing any of these things, you agree to these terms. If you don’t agree, please don’t use our website or services.

Purra MedSpa (“Purra MedSpa,” “we,” “our,” or “us”) is located at 10 Tristan Drive, Suite 101, Dillsburg, PA 17019.

1. Our Services

Purra MedSpa provides medical aesthetic and skincare services, including injectables, chemical peels, microneedling, laser hair removal, and related treatments. Services are performed by licensed professionals under the oversight of our medical director.

Website content is for education only. Information on our website and social media is general and educational. It is not medical advice and does not create a provider-patient relationship. Every treatment plan is determined during an in-person consultation.

2. Eligibility

You must be at least 18 years old to book and receive treatment. Patients ages 17 may receive select skincare services, such as acne treatments, with a parent or legal guardian present and with their written consent. Injectables are not provided to anyone under 18.

You agree to give us complete and accurate information, including your medical history, medications, allergies, and any pregnancy or breastfeeding status. Treatment decisions depend on this information.

3. Appointments, Deposits & Cancellations

Booking requirements, deposits, cancellation and no-show fees, late arrivals, touch-ups, and required paperwork are described on our Policies page. Those policies are part of these Terms.

4. Consultations & Treatment

  • Candidacy. Your provider will decide whether a treatment is safe and appropriate for you. We may decline, modify, or postpone treatment at our professional discretion, including if you are not a good candidate or if continuing would be unsafe.

  • Informed consent. You will be asked to review and sign a treatment-specific consent form before treatment.

  • Results are not guaranteed. Results vary from person to person, depend on many factors, and may require more than one session. Before-and-after photos show individual results and are not a promise of yours.

  • Aftercare. Following your provider’s pre- and post-treatment instructions is your responsibility and affects your results and safety.

  • Concerns after treatment. Contact us promptly if you have any concerns after a treatment. If you are experiencing a medical emergency, call 911.

5. Pricing & Payment

  • Prices are listed on our website or provided at your consultation and may change without notice. The price confirmed at your appointment applies.

  • Payment is due at the time of service. We accept cash, card, and Cherry financing. Venmo and Cash App are not accepted.

  • Financing through Cherry or other third-party lenders is subject to that lender’s own terms and approval.

  • Manufacturer rewards programs, such as Aspire and Xperience+, are run by those companies and subject to their terms.

6. Refunds

Because services involve professional time and medical products, completed services are non-refundable. If you have a concern about your results, please contact us. We’ll review it with you, and any touch-up follows our Touch-Up Eligibility Policy.

7. Memberships

Purra Plus memberships are subject to the terms you agree to when you enroll, including billing, cancellation, and how patient wallet funds may be used. Membership fees are non-refundable, and wallet funds have no cash value.

8. Promotions, Specials & Gift Cards

  • Specials and promotions are valid only for the dates stated, while supplies last, and cannot be combined with other offers unless stated otherwise.

  • Promotional pricing has no cash value and cannot be applied to past purchases.

  • Giveaways and contests follow their own official rules, which will be posted with each giveaway.

  • Gift cards do not expire, are not redeemable for cash, and are not replaced if lost or stolen. Gift cards purchased with a promotional bonus may have an expiration date on the bonus value, which will be stated at purchase.

9. Retail Products

Products sold in our office or through our online store are subject to availability. For health and safety reasons, opened skincare products cannot be returned. Unopened products may be returned within 14 days with a receipt for store credit / a refund. If you have a reaction to a product, stop using it and contact us.

10. Photos

With your written consent, we may take clinical photos to document your treatment. Clinical photos are kept in your medical record. We will never use your photos in marketing or on social media without your separate written permission, and you can withdraw that permission at any time going forward.

11. Text Message (SMS) Terms

Program description. By opting in, you agree to receive recurring automated marketing and informational text messages from Purra MedSpa at the mobile number you provided. These may include promotions, monthly specials, new treatment announcements, event invitations, and appointment reminders.

Consent is not required to purchase. Agreeing to receive texts is not a condition of buying any product or service.

Message frequency varies, up to [#] messages per month. Message and data rates may apply.

Opting out. Reply STOP to cancel at any time. You’ll receive one confirmation message. Reply HELP for help, or contact us at 717-502-2564 or info@purramedspa.com.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Your number. You confirm that you are the account holder for the number you provided, or that you have the account holder’s permission.

Health information. Marketing texts will not include details about your medical history or treatment. Please don’t send private medical information by text. Texts are not monitored for emergencies.

Privacy. We do not sell or share your mobile number or text messaging consent with third parties for their marketing purposes. See our Privacy Policy.

12. Email Communications

If you subscribe to our emails, you can unsubscribe at any time using the link at the bottom of any email. Appointment-related emails may still be sent while you are an active patient.

13. Website Use

All content on this website, including text, photos, logos, and graphics, belongs to Purra MedSpa or is used with permission. You may not copy, reproduce, or use it for commercial purposes without our written permission.

You agree not to misuse the website, interfere with how it works, or use it for any unlawful purpose. Our website may link to third-party sites, such as our booking platform, online store, and financing partners. We are not responsible for their content or policies.

14. Disclaimers & Limitation of Liability

Our website is provided “as is.” We work to keep information accurate and up to date, but we don’t guarantee it is error-free.

To the fullest extent permitted by law, Purra MedSpa is not liable for indirect, incidental, or consequential damages arising from your use of our website. Nothing in these Terms limits any liability that cannot legally be limited, including our professional obligations to you as a patient.

15. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be handled in the courts of York County, Pennsylvania.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Continuing to use our website or services after an update means you accept the revised Terms.

17. Contact Us

Purra MedSpa
10 Tristan Drive, Suite 101, Dillsburg, PA 17019
717-502-2564 | info@purramedspa.com